Anti‑Spam Policy

Last updated: 29 September 2025 • Certified Renewable Solutions Ltd (Certified Renewables)

Certified Renewable Solutions Ltd ("Certified Renewables") is committed to responsible, transparent, and permission‑based communication. We strictly prohibit the use of unsolicited bulk email ("spam") to advertise or promote our website (certifiedrenewables.com) or services.

Scope

This policy applies to all employees, contractors, affiliates, partners, and any third parties acting on behalf of Certified Renewables.

Our Principles

• Consent‑based communications: We only send marketing and promotional emails to recipients who have explicitly opted in via our website forms, written consent, or other direct, verifiable means.

• No purchased or harvested lists: We do not purchase, rent, or harvest email addresses from third parties, nor do we use scraped or otherwise unlawfully obtained contact lists.

• Restricted third‑party use: Affiliates, partners, and service providers are not authorized to send unsolicited messages on our behalf. Any partner relationship requires contractual agreement to comply with this policy.

• Clear identification & unsubscribe: All marketing emails clearly identify Certified Renewables as the sender, include accurate contact information, and provide a prominent, functioning unsubscribe link that is processed promptly.

• Legal & regulatory compliance: We comply with applicable data protection and electronic marketing laws, including UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

• List hygiene & monitoring: We monitor bounces, complaint rates, and unsubscribe metrics and maintain list hygiene processes to minimise incorrect or unwanted delivery.

Enforcement

Breaches of this policy by any staff member, contractor, affiliate, or third party acting on our behalf will result in corrective action, up to and including termination of contracts or engagement and legal remedies where appropriate.

Reporting Unsolicited Messages

If you believe you have received an unsolicited email that appears to promote Certified Renewables or our website, please contact our compliance team so we can investigate and take immediate corrective action.

Contact (Compliance):

Email: support@certifiedrenewables.com

Postal: Harrow Business Centre, 429‑433 Pinner Road, Harrow, HA1 4HN, England

This page is an official statement of Certified Renewable Solutions Ltd's policy regarding unsolicited electronic marketing.

Company number: 16087435 • VAT: 482 4833 69